Privacy Policy
Effective Date: May 12, 2025.
Your privacy is important to us. This Privacy Policy outlines how MhayaTrade (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you use our website www.mhayatrade.com and any of our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
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Full name
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Email address
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Phone number
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Country of residence
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Government-issued identification (for KYC purposes)
b. Financial Information
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Wallet address
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Transaction history
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Payment gateway information
c. Technical Information
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IP address
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Browser type and version
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Device type and operating system
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Pages visited and time spent
2. How We Use Your Information
We use your information to:
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Create and manage your MhayaTrade account
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Process your investments and transactions
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Verify your identity (KYC)
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Provide customer support
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Send important updates and promotional offers
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Comply with legal and regulatory requirements
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Enhance our platform’s functionality and user experience
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Remember your login sessions
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Analyze user behavior and improve services
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Personalize your experience on the platform
You can modify your browser settings to decline cookies, but this may affect your ability to use certain features.
4. Sharing of Information
We do not sell your personal information. However, we may share it with:
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Service providers who support our platform (e.g., payment processors, KYC verification)
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Legal authorities when required by law
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Business partners (only with your consent)
5. Data Security
We implement strong security measures to protect your data:
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SSL encryption
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Two-factor authentication (2FA)
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Secure data storage protocols
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Access control for sensitive information
However, no system is completely immune from risk. By using MhayaTrade, you accept the inherent risks of online data transmission.
6. Data Retention
We retain your data for as long as your account is active or as required to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You have the right to:
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Access your personal data
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Correct inaccurate or incomplete data
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Request deletion of your data
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Object to processing in certain cases
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Withdraw consent (where applicable)
To exercise these rights, contact us at support@mhayatrade.com.
8. Third-Party Links
Our website may contain links to external sites. MhayaTrade is not responsible for the privacy practices or content of such third-party websites.
9. Children’s Privacy
MhayaTrade is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the new effective date. We encourage you to review it regularly.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: